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Frequently Asked Questions
Can I get a sample before placing a bulk order?
Yes, it takes about 5-7 days after the sample fee is paid. The fee will be refunded to you after you place an official order of more than 200pcs.
How can I start an order with you?
For ready-to-ship items, you can select styles and sizes directly. For bulk orders: choose style, confirm price, make sample, place order, pay deposit, confirm fitting, arrange bulk production, final inspection, and balance payment.
What is your typical shipping speed?
For ready-to-ship items, within 15 days. For ODM orders, about 35 days after deposit. For OEM orders, approximately 60 days after placing an order.
What are your production capabilities?
We specialize in the clothing industry for over 16 years, handling materials like faux leather, faux fur, wool, cotton, and lace. We have an experienced sample room and most fabrics are ready for rapid production.
Why should I choose your company over other sellers?
Our priority is quality. We operate a very fast system with complete processes, rapid response times, and strict quality control to ensure customer satisfaction.
Is my payment secure and will I receive the goods?
With over 16 years of experience in the international garment industry, we have established a long-term reputation for reliability and professional service. We stand by our commitments for every order.